How to Restore a Database Using JetBackup

If your website's content is broken, missing, or showing unexpected errors, restoring a database from a previous backup is often the quickest fix. JetBackup makes this straightforward from within cPanel.

Steps to Restore a Database

1. Log in to cPanel and open JetBackup from the Files section.
2. Click Databases in the JetBackup dashboard.
3. You'll see a list of your databases, each with available backup dates. Select the database you want to restore.
4. Choose the backup snapshot date you'd like to restore from.
5. Click the restore icon and confirm when prompted.

JetBackup will overwrite the current database with the selected snapshot. This process runs in the background and typically completes within a few minutes.

Things to Keep in Mind

• Restoring a database will replace all current data in that database with the backup version. Any changes made after that backup date will be lost.
• If your website files were recently updated but you're only restoring the database, make sure the file and database versions are compatible.
• For WordPress sites, this means your database and wp-content folder should match the same point in time.

Common Scenarios

• Recovering from a failed WordPress update
• Undoing accidental data deletion in a CMS
• Reverting database changes made by a plugin

dotCanada retains daily backups for 30 days. If you need help identifying the right restore point, please contact our support team.