How to Choose the Right Type of Backup Restore

When something goes wrong with your website, choosing the right type of restore can save you time and avoid overwriting data you want to keep. JetBackup in cPanel offers several targeted restore options.

Full Account Restore

A full account restore replaces everything - your files, databases, email accounts, DNS zones, cron jobs, and SSL certificates - with a snapshot from a previous date. Use this when your entire account has been compromised or something has gone seriously wrong.

Home Directory or File Restore

If you accidentally deleted or overwrote a specific file or folder, restore just your home directory or individual files. This leaves your databases and emails untouched.

Database Restore

Use a database restore when your site's content is broken or missing but your files are intact. This is common after a failed plugin update or database corruption in WordPress.

Email Account Restore

Restores a specific email account's mailbox. Use this if emails have gone missing or an account was accidentally deleted.

FTP Account Restore

If an FTP user was removed or its settings changed, you can restore it independently without touching anything else.

Cron Job Restore

Restores your scheduled tasks. Useful if cron jobs were accidentally deleted during an account change.

SSL Certificate Restore

If your SSL certificate configuration was lost, you can restore a previous version directly through JetBackup.

Quick Decision Guide

• Site completely broken: Full account restore
• Missing files only: Home directory restore
• Site content wrong: Database restore
• Missing emails: Email account restore

Not sure what's wrong? Contact our support team and we'll help you figure out the best path forward.