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Knowledge Base
Hundreds of step-by-step guides covering cPanel, WordPress, email, domains, and more.
Browse Articles →Video Tutorials
Watch screen-recorded tutorials that walk you through common hosting tasks.
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Open a detailed support ticket from your account dashboard for non-urgent issues.
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FAQs
Frequently Asked Questions
Quick answers to common questions.
How do I access my hosting control panel?
Log in to your dotCanada account, navigate to your hosting dashboard, and click the cPanel button. You can also access cPanel directly at yourdomain.com:2083.
How do I install WordPress?
Log in to cPanel, open Softaculous Apps Installer, select WordPress, and click Install. The process takes under two minutes and requires no technical knowledge.
How do I point my domain to dotCanada?
Update your domain nameservers to ns1.dotcanada.com and ns2.dotcanada.com at your domain registrar. DNS propagation typically takes 1–4 hours.
How do I set up a professional email address?
In cPanel, open Email Accounts and click Create. Enter the address and password you want, then configure your email client using the settings shown on the next screen.
How do I enable an SSL certificate?
Free SSL certificates are available through cPanel under Security → SSL/TLS. Click "Run AutoSSL" and your certificate will be issued and installed automatically.
How do I create a backup of my site?
In cPanel, open Backup or Backup Wizard and choose Full Backup. You can also schedule automatic daily backups from your dotCanada account dashboard.
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