How to Set Up Email in Outlook (Windows)

Microsoft Outlook is a popular email client for Windows. Here's how to add your dotCanada email account using IMAP for the best experience.

Steps to Add Your Account in Outlook (Windows)

1. Open Outlook. If this is your first account, a setup wizard will appear. Otherwise, go to File > Add Account.
2. Enter your full email address and click Connect.
3. If Outlook doesn't auto-detect settings, choose IMAP as the account type.
4. Enter the Incoming Mail (IMAP) settings:
   • Server: mail.yourdomain.com
   • Port: 993
   • Encryption: SSL/TLS
5. Enter the Outgoing Mail (SMTP) settings:
   • Server: mail.yourdomain.com
   • Port: 465 (SSL) or 587 (STARTTLS)
   • Encryption: SSL/TLS or STARTTLS
6. Enter your password and click Connect.
7. Click Done when the account is verified.

Authentication Note

Make sure authentication is enabled for the outgoing SMTP server. Use your full email address as the username - not just the part before the @ symbol.

If Outlook shows a certificate warning, ensure you're using mail.yourdomain.com rather than a generic server hostname. Need more help? Contact our support team.