What Is Email Hosting and How Does It Work?

Email hosting is a service that lets you send and receive email using your own domain name - for example, hello@yourbusiness.ca instead of a generic Gmail or Hotmail address. dotCanada provides professional email hosting for all Canadian businesses and individuals who want a credible, branded online presence.

How Does It Work?

When someone sends you an email, their mail server looks up your domain's MX records (Mail Exchange records) in DNS. These records point to dotCanada's mail servers, which receive and store your incoming messages. When you send email, your outgoing mail travels through our SMTP servers to the recipient.

What's Included With dotCanada Email Hosting?

• Email accounts managed through cPanel
• Webmail access via Roundcube - use your email from any browser
• Support for IMAP, POP3, and SMTP so you can connect any email client or device
• Spam filtering powered by SpamAssassin
• Email authentication tools including SPF, DKIM, and DMARC
• Canadian servers - your data stays in Canada

Why Use Professional Email Hosting?

A custom email address builds trust with customers, looks polished on business cards and websites, and gives you full control over your inbox. Free email services don't let you use your own domain and often come with privacy trade-offs.

If you have questions about getting started, contact our support team - we're happy to help.