How to Set Up a Professional Email Address

A professional email address - like name@yourbusiness.ca - makes a great first impression and builds credibility with customers. With dotCanada email hosting, setting one up is straightforward.

What You'll Need

• A domain name registered and pointed to dotCanada's servers
• An active hosting plan that includes email hosting
• Access to your cPanel account

Steps to Get Started

1. Log in to cPanel from your dotCanada dashboard.
2. Go to Email > Email Accounts and click Create.
3. Choose a username that reflects your role or name - common formats include firstname@domain.ca, info@domain.ca, or support@domain.ca.
4. Set a strong password and assign a storage quota.
5. Click Create to activate the address.

Tips for Choosing a Professional Format

• firstname@yourdomain.ca - personal and approachable
• info@yourdomain.ca - great for general enquiries
• support@yourdomain.ca - ideal for customer service
• billing@yourdomain.ca - for financial correspondence

Once your address is created, you can use it in any email client, connect it to your phone, or access it from any browser via Roundcube webmail. If you need help choosing the right setup for your business, contact our support team.