How to Set Up an Autoresponder (Out of Office)

An autoresponder automatically replies to incoming emails with a preset message. It's perfect for out-of-office notifications, vacation replies, or acknowledgement messages for enquiry forms.

How to Create an Autoresponder in cPanel

1. Log in to cPanel from your dotCanada hosting dashboard.
2. Go to Email > Autoresponders.
3. Click Add Autoresponder.
4. Set the character set to utf-8.
5. Enter the Interval - how many hours to wait before sending another autoresponse to the same person (e.g., 24 to reply once per day).
6. In the Email field, enter the address you want to add the autoresponder to.
7. Fill in the From name, Subject, and Body of your automatic reply.
8. Optionally set a Start and Stop date if this is a temporary out-of-office message.
9. Click Create/Modify to save.

Tips for Writing Your Autoresponder

• Keep the message brief and friendly.
• Include when you'll be back and who to contact in an emergency.
• Avoid auto-replying to mailing lists - this can cause reply loops.

To remove an autoresponder, return to the Autoresponders page in cPanel and click Delete. Questions? Contact our support team.