How to Create and Manage Email Accounts in cPanel

dotCanada hosting plans include professional email accounts tied to your domain. You can create and manage these accounts easily from within cPanel.

Creating a New Email Account

1. Log in to cPanel and go to the Email section.
2. Click Email Accounts.
3. Click Create in the top right.
4. Enter the desired username (the part before the @ sign) and select your domain from the dropdown.
5. Set a strong password - use the password generator if you need help.
6. Set a Storage Space quota, or choose unlimited if your plan allows.
7. Click Create to finish.

Managing Existing Email Accounts

From the Email Accounts page, you can manage all existing accounts. For each account, you have several options:

• Check Email - opens Webmail directly for that account.
• Manage - lets you change the password, adjust the storage quota, or configure auto-responders and mail client settings.
• Delete - permanently removes the account and all stored email.

Mail Client Configuration

To set up your email in a desktop or mobile client like Outlook or Apple Mail, click Manage next to the account and scroll to Mail Client Manual Settings. You will find the incoming (IMAP/POP3) and outgoing (SMTP) server details. dotCanada recommends using IMAP so your email stays synced across all devices.

If you need help setting up email on a specific device or run into delivery issues, contact our support team and we will get you sorted out.