Understanding Proration When Upgrading Plans

When you upgrade your hosting plan mid-billing cycle, dotCanada uses proration to ensure you only pay for what you use. Rather than charging you the full price of the new plan from the beginning of your cycle, you're charged the difference for the remaining days.

How Proration Works

Here's a simplified example:

• You're on a plan billed monthly at $10/month and you have 15 days remaining in your cycle.
• You upgrade to a plan at $20/month.
• The prorated charge for the remaining 15 days on the new plan (minus the unused value of the old plan) is calculated and billed immediately.
• At your next renewal, you'll be billed the full rate for the new plan going forward.

When Is Proration Applied?

Proration is applied when you upgrade to a higher-tier plan during an active billing period. The credit for unused time on your current plan is calculated and deducted from the cost of the new plan for the same period.

Reviewing the Prorated Amount

Before confirming an upgrade, dotCanada will show you the prorated charge so you know exactly what you'll be billed. Review this amount carefully before completing the upgrade.

Downgrades and Proration

Proration typically applies to upgrades. Downgrades are generally processed at the next renewal date, meaning you keep your current plan until the end of your paid period.

If you have questions about a prorated charge on your account, contact our support team and we'll walk you through the calculation.