How to Set Up Auto-Pay for Your Hosting Account

Auto-pay takes the hassle out of remembering to pay renewal invoices. When enabled, dotCanada will automatically charge your credit card on file when an invoice is due - so your hosting stays active without any manual steps required.

How to Enable Auto-Pay

1. Log in to your dotCanada client area.
2. Go to Billing and select Payment Methods.
3. Add a credit card if you haven't already (Visa, Mastercard, or American Express).
4. Check the option to set this card as your default auto-pay method.
5. Save your settings.

Once a card is saved as your default payment method, auto-pay will be active for all eligible invoices on your account.

Which Invoices Are Covered by Auto-Pay?

Auto-pay applies to recurring invoices for active services such as hosting renewals and domain renewals. You'll still receive an invoice email before each charge so you're never surprised.

What If a Payment Fails?

If your auto-pay charge is declined - for example, because your card has expired - dotCanada will notify you by email. You'll need to log in, update your payment method, and pay the invoice manually to restore or maintain your service.

Disabling Auto-Pay

You can turn off auto-pay at any time by removing your saved card as the default payment method, or by cancelling auto-renewal on individual products.

For help setting up or managing auto-pay, contact our support team.