How to Update Your Billing Information

Keeping your billing information up to date ensures invoices are generated correctly and payments go through without any issues. You can update your billing details at any time from your dotCanada client area.

What Counts as Billing Information?

Your billing information includes your name, company name (if applicable), billing address, and contact details used on invoices. This is separate from your payment method (credit card or PayPal).

How to Update Your Billing Information

1. Log in to your dotCanada client area.
2. Click on your name or account icon in the top right corner.
3. Select Edit Account Details or go to Account > Details.
4. Update your billing name, company, and address fields as needed.
5. Click Save Changes to apply your updates.

When Does This Take Effect?

Changes to your billing information take effect immediately. Your updated details will appear on all future invoices. Note that previously issued invoices will not be retroactively updated.

Updating Your Payment Method

If you need to update the credit card or PayPal account used for payments, that is managed separately. See the article How to Update Your Credit Card on File for those steps.

If you're having trouble updating your billing details or need a corrected invoice issued, contact our support team for assistance.