How to Update Your Account Contact Information

Keeping your account contact information current ensures you receive important notifications about your services, invoices, and any account activity. You can update these details at any time from the dotCanada client area.

What Contact Information Can I Update?

• First and last name
• Company name
• Phone number
• Mailing address
• Secondary email addresses

To change your primary email address, see the separate article How to Change the Primary Email on Your Account, as this requires an additional verification step.

How to Update Your Contact Information

1. Log in to your dotCanada client area.
2. Click on your name or account icon in the top right corner.
3. Select Edit Account Details.
4. Update the fields you'd like to change.
5. Click Save Changes.

Adding Contacts to Your Account

If multiple people need access to account notifications - for example, a billing contact and a technical contact - you can add sub-contacts in your account settings. Each contact can have different permissions and receive different types of email notifications.

Why This Matters

Outdated contact details can result in missed renewal notices, billing alerts, or security notifications. Taking a moment to review and update your information helps ensure nothing important slips through the cracks.

If you're unable to update your contact details or need help with sub-contacts, contact our support team.