What Are the Resource Limits on Shared Hosting?

Every dotCanada shared hosting account has resource limits in place to ensure fair performance for all customers on the server. These limits are enforced by CloudLinux LVE (Lightweight Virtual Environment), which isolates each account so one busy site can't affect others.

What Resources Are Limited?

  • CPU: The amount of processing power your account can use at any given moment, measured in CPU cores or percentages.
  • RAM (Memory): The physical memory available to your PHP processes and scripts.
  • Entry Processes: The number of simultaneous connections or PHP processes your account can run at once.
  • Disk Space: The total storage available for your files, databases, and email.
  • Bandwidth: The amount of data transferred to and from your account each month.
  • Inodes: The total number of files and folders your account can store.

What Happens If You Hit a Limit?

If your site temporarily hits a CPU or RAM limit, visitors may see a 508 Resource Limit Reached error. This is usually brief, but if it happens frequently it's a sign your account may need to be optimised or upgraded.

Checking Your Usage

You can monitor your resource usage from within cPanel. Disk usage and bandwidth are visible under the Metrics section. For CPU and memory usage details, check the Resource Usage tool in cPanel.

If you're consistently hitting limits or need more resources, contact our support team and we'll help you find the right plan.

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