Affiliate Program FAQ - Common Questions Answered

Here are answers to the most common questions we receive about the dotCanada affiliate program.

Is the affiliate program free to join?

Yes - joining is completely free. You just need an active dotCanada account to participate.

How much commission do I earn per sale?

dotCanada offers a competitive per-sale commission for each customer you refer. For current commission rates, visit the affiliate program page or check your affiliate dashboard after signing up.

How long does the tracking cookie last?

Your tracking cookie remains active for a set window after a visitor clicks your link. If they return and complete a purchase within that period, you receive the commission.

When do commissions become available for withdrawal?

Commissions are marked as pending until the referred order clears the refund window. After that, they move to your available balance and can be withdrawn once you reach the $50 CAD minimum threshold.

Can I promote dotCanada if I don't have a website?

Yes - you can share your affiliate link via social media, email newsletters, YouTube descriptions, or any other channel where you have an audience.

Can my referred customers get a discount?

Check your affiliate dashboard for any available promotional offers or discount codes you can share alongside your referral link.

What if a referred customer asks for a refund?

If a referred customer receives a refund, the associated commission will be reversed from your account balance.

How do I get help with my affiliate account?

Our team is here for you - simply contact our support team with any questions about your affiliate account, earnings, or payouts.